Here are 7 of the most cost-effective 2016 CRM solutions for SMBs on a budget:
InfoFlo is an on-premise central management system specifically designed to combat one of the biggest technical challenges facing any professional organization, how to efficiently organize, archive, filter and search the vital information that bombards our desktops on a daily basis. Their infrastructure allows all office activities to coexist together under one umbrella, making all critical information readily available at your fingertips. For just $99 (= $1.50 per month) you will receive a feature-packed Contact Management System with over 20 built-in components and includes free upgrades for life!
2. Base CRM
Base CRM is an enterprise software company in Mountain View, California. It provides a web-based all-in-one sales platform that features tools for email, phone dialing, pipeline management, forecasting, reporting and more. Base’s platform is available on iOS and Android, and was the first full native CRM Android app available. The cost: $25/user/month for up to 5 users gets you 2 GB of storage per user, a built-in dialer, task management, email automation, geolocation, and integration with MailChimp, Xero, and others.
SuiteCRM is an open source alternative to SugarCRM. Sugar’s open source product is extremely stripped down, and as one reviewer put it “SuiteCRM is the best of all worlds. It’s based on Open Source Sugar, but uses Open Source add-ons to make it close to, if not better than, the ‘Pay’ Sugar.” It’s customisable to suit any business size or requirement and more importantly and FREE to use.
4. Zoho CRM
Zoho CRM is not your average CRM tool. It’s vendor focuses on the small business market, uniquely positions its CRM product among a broad suite of adjacent productivity applications and uses a freemium pricing model. Features include lead gathering, contact management, workflow automation, analytics, social collaboration and a robust set of tools to help you turn opportunities into sales. One of its most important features is the Opportunity Tracking Tool, which is designed to give your business a comprehensive view of all sales activities. You’ll know where every customer is in the sales cycle, the deal size and contact history.
Nimble was launched in 2009 as a social CRM, meaning that it not only connects with your email but also your social media accounts/ What really makes Nimble stick out from the rest, though, is its inbox feature. Nimble has created an in-CRM message inbox that collects not only your emails with clients, but all your interactions with them on Twitter, LinkedIn, and Facebook. You can also send messages from directly within the CRM.
Insightly was launched in 2009 and is a viable option for small businesses on a strict budget. One thing that makes them special is that they have integrated project management functionality into the software so you can stay on top of customers in relation to your projects all-in-one. They also integrate with MailChimp.
For as little as $29 per user per month, Zendesk is an affordable CRM tool that enables quick and efficient interactions with customers through different communication channels, including email, chat, and social media. Easy to use, it does not require heavy training. Additionally the software can be seamlessly integrated with different third-party apps, including Open API, Google apps, and Google Analytics etc.
About Alex Noudelman
Alex Noudelman is an independent tech, productivity and education consultant in Toronto. He received his Honors B.A. from York University and a Masters in Adolescent Education from D’Youville College.